Wireless Internet Installer

Description:

The Wireless Field Installation Technician is the face of Micrologic and requires excellent customer service skills paired with technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on-site at customer locations both with a physical aspect of installing Internet equipment, as well as a technical portion of updating databases.

Physical Demand’s: Ability to lift/move up to 60lbs. Ability to climb a ladder and work on roofs. Ability to work in the infrastructure of a home, including attics and crawl spaces. Ability to work in all inclement weather conditions. Must be able to use tools to install equipment. Work Environment: Tasks are regularly performed with exposure to outdoor weather conditions. May work in high, precarious places.

Responsibilities and Duties:

    • Perform site surveys for potential customers to evaluate serviceability.
    • Diagnose customer problems at service calls and restore functional service to existing customers.
    • Install new customers with Internet service, which includes mounting equipment at roof height, running a cable from outside to the customer’s computer inside.
    • Configure routers and customer computers for access to Internet services.
    • Perform equipment upgrades for existing customers

Experience & Skills:

      • A high school diploma or equivalent is required, field experience preferred and a background in  wireless Internet is highly valued.
      • Must be professional in dress, speech, and manner.
      • Ability to work independently, using sound judgment principles.
      • Must be able to safely use ladders and be comfortable working on roofs and running cables to different parts of a building.
      • Must be able to work outside in all weather conditions every day.
      • Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.
      • Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.
      • Must demonstrate a desire to learn, supported with a love for technology.

Benefits:

    • Health Plans
    • On-Site Training
    • Paid Vacation
    • 401 (k)

How to Apply:

If you are interested in applying for a position at Micrologic, please send a resume and cover letter to the Office Manager at careers@3wlogic.com or at PO Box 328, Buckhannon, WV 26201.